Earthwings ("we," "us," "our") provides visa consultation and application assistance services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Information We Collect

Information you provide directly:

• Full name, contact number, email address

• Passport details and travel history

• Financial documents (bank statements, income proof) submitted for visa applications

• Employment and educational details

• Photographs and biometric-adjacent documents required by embassies

• Payment information (processed via third-party gateways; we do not store card details)

Information collected automatically:

• IP address, browser type, device information

• Pages visited, time spent, referral source (via cookies/analytics)

2. How We Use Your Information

• To prepare, review, and submit your visa application

• To communicate updates on your application status

• To verify eligibility and flag missing/incomplete documentation

• To improve our website and services

• To send relevant service updates (with opt-out available)

3. Sharing of Information

We share your information only where necessary:

• With the relevant embassy, consulate, or visa processing center for your application

• With third-party verification or courier services involved in document handling

• With payment processors to complete transactions

• When required by law or government request

We do not sell your personal data to third parties.

4. Data Retention

We retain application-related documents for as long as necessary to complete your visa process and for a reasonable period afterward (typically up to [X months/years]) for record-keeping and dispute resolution, after which data is securely deleted or anonymized upon request.

5. Data Security

We use industry-standard measures — encrypted storage, restricted access, and secure transmission — to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may:

• Request access to the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your data (subject to legal/processing obligations)

• Withdraw consent for marketing communications at any time

To exercise these rights, contact us at [email address].

7. Cookies

Our website uses cookies to improve user experience and analyze site traffic. You can disable cookies through your browser settings, though some features may not function properly as a result.

8. Third-Party Links

Our website may link to embassy or government portals. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our services are not directed at individuals under 18. Minor applicants' data is processed only with parent/guardian consent and involvement.

10. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our services after changes constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related questions or requests: Email: [privacy@earthwings.com] Address: [Business Address]